Privacy Policy
The short version
- Your semester (courses, deadlines, notes, grades and syllabuses) is saved on your phone.
- When Syllo reads a syllabus, summarizes your notes or answers a question with AI, that text is sent to do it, then not kept.
- If you make an account, we keep your email address and how much of the free plan you've used.
- No ads, no tracking, and we never sell your information.
Who we are
Syllo is a student planner for iPhone and iPad, made by Dandre Sterling in Canada ("we"). This policy explains what Syllo does with your information. Questions go to support@syllo-ai.ca.
What stays on your phone
These are saved only on your device. We can't see them.
- Your courses, deadlines, classes, exams, study sessions, notes, grades and checklists.
- Syllabus files you upload, and photos you take of a syllabus. Text in photos and scans is read on your phone.
- Your settings: name, theme, language, reminders and term dates.
- Home screen widgets show a copy of your upcoming dates that stays on your phone.
- Reminders are scheduled on your phone.
- Handwritten notes, imported slides, lecture recordings and their transcripts. Handwriting is read on your phone (for search and summaries), and transcripts are made on your phone.
- Notes in Recently deleted, earlier versions of your notes, and backups you save to Files.
Your calendar
If you turn on Calendar sync, Syllo asks for access to your calendars and adds your deadlines, exams and classes to the calendar you pick (such as iCloud, or Google if that account is on your phone). Syllo only changes events it added, and removes them if you turn sync off. Your calendar events are not sent to us.
Camera
Syllo uses the camera only when you choose to scan a printed syllabus. It uses the microphone only while you record a lecture, and speech recognition only to write that recording's transcript on your device.
What leaves your phone, and why
Reading a syllabus and the assistant
To read a syllabus, Syllo sends its text to our server, which passes it to OpenAI (the GPT-4o mini model) and sends the dates and grade breakdown back to your phone. When you ask the assistant a question, your question and a short summary of your courses and dates go the same way.
- We don't keep the syllabus text, your questions or the answers on our server.
- We ask OpenAI not to store them. OpenAI doesn't use this data to train its models, and may keep it for up to 30 days to check for abuse before deleting it.
- If the cloud isn't available, Syllo reads syllabuses on your phone instead (with Apple Intelligence where your device has it, or Syllo's own reader).
Summarize these notes
When you tap "Summarize these notes", the words in that note (for handwriting, the words your phone read from it) go the same way to OpenAI, and the summary comes back as a new note. We don't keep the note or the summary on our server.
Uploading several syllabuses at once
When you upload two or more syllabuses together, your phone sends their text to our server so they can be read while you do something else. The text is deleted as soon as each one is read, and the results are deleted once your phone collects them, or after 3 days at most. If you allow notifications, we keep your device's notification address with the upload, only to send "Your courses are ready", and delete it with the upload.
Notion
If you connect Notion, you choose which pages Syllo may see. Notion gives your phone a key that is kept in your device's Keychain; our server only passes it to your phone during sign-in and keeps it for at most 15 minutes. Syllo reads the pages you pick directly from Notion on your phone. We don't keep your Notion pages. You can disconnect in Syllo at any time.
Usage counts
To keep the free plan fair and our costs in check, our server counts how many syllabuses you read and messages you send each day. Before you have an account, these counts are tied to a random ID made for your copy of the app, not to you. With an account, they're tied to your account. We keep only the counts and dates, never the text, and delete them within 12 months.
Syllo also sends anonymous counts of how often its parts are used each day (for example, how many times the calendar or notes were opened), with the kind of device, the language and the app version. They carry no ID, no account and no content, so they can't be linked to you. They help us see what to improve. You can turn them off in Settings, Privacy. We delete them after 400 days.
Our website (syllo-ai.ca) and web app (app.syllo-ai.ca) count visits the same anonymous way: how many pages were viewed each day, how many people visited (your browser remembers, only on your own device, that it was already counted today), where visits came from (for example Instagram or a search engine), and which main buttons were used. No cookies, no ID and no IP address are kept. If your browser asks sites not to track you (Do Not Track), nothing is counted.
Your account
An account is optional; you can use Syllo's planner without one. The assistant and the free 14 days of Syllo Pro need one. When you make an account, we keep:
- Your email address, to send you a sign-in code. If you use Sign in with Apple, Apple gives us an ID for your account and either your email or a private relay address.
- When your free Pro trial started, and how many messages and uploads you've used.
Syllo Pro purchases
Apple handles payment; we never see your card. We use RevenueCat to know whether your account has Syllo Pro. RevenueCat receives your purchase record from Apple and an ID for your account, not your name.
Who handles your information
| Service | What for | What they get | Where |
|---|---|---|---|
| Supabase | Our server and accounts | Email, account ID, usage counts, anonymous usage counts; syllabus text, notes and questions pass through without being kept (bulk uploads for up to 3 days) | United States |
| OpenAI | Reading syllabuses, summarizing notes, answering questions | Syllabus text, the note you summarize, your question and a summary of your courses | United States |
| Notion | Bringing your pages into Syllo, only if you connect it | Your Notion sign-in; Syllo reads only the pages you pick | United States |
| RevenueCat | Syllo Pro subscriptions | Purchase record and account ID | United States |
| Brevo | Sending your sign-in code by email | Email address | European Union |
| Apple | App Store payments, Sign in with Apple, calendar, widgets and notifications | As set out in Apple's own privacy policy | Varies |
These services may store and process information outside Canada, where different privacy laws apply.
What we don't do
- No ads and no ad tracking.
- No analytics or tracking tools that follow you across apps or websites. Our own usage counts are anonymous and can be turned off.
- We never sell or rent your information.
- Your syllabuses, notes and grades are never used to train AI.
Your choices
- Delete your account in Syllo under Settings, Your account. This deletes your account, email address, trial and usage counts from our server. Data on your phone stays until you delete it or the app.
- Delete everything on your phone by deleting the app.
- Calendar, camera, microphone, speech recognition and notification access can be turned off at any time in the iPhone Settings app.
- Anonymous usage counts can be turned off in Syllo under Settings, Privacy.
- Notion can be disconnected in Syllo under Import, From Notion.
- Ask us what we hold about you, or to correct or delete it, at support@syllo-ai.ca. We reply within 30 days.
Children
Syllo is made for high school, college and university students and is not meant for children under 13. If you believe a child under 13 has made an account, contact us and we'll delete it.
Security
Information sent between Syllo and our server is encrypted in transit. Your sign-in is kept in your device's Keychain. No system is perfectly secure, but we keep what we hold to the minimum Syllo needs.
Changes to this policy
If we change how Syllo handles your information, we'll update this page and the date at the top. For important changes, we'll tell you in the app.